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Telecom

Digimate

Increase customer engagement with our Digimate services

Digital engagement and management fosters effective customer interactions through a multiple customer service channels and touchpoints. We are an authorized Airtel Digimate solution provider enabling digital freedom, security, and flexibility for managing your customer relationships. We deliver Digimate’s solutions to provide a real-time holistic view for each client. Build engaging and interactive remote ecosystems for your organization using Digimate products that are tailored to fulfill your productive and profitable business goals.

Telecom

What we deliver

Services we offer

Our partnership with Airtel ensures that you have access to DigiMATE as well as TrackMATE including the following:

01Interactive Voice Response (IVR)
02Document tracking and management
03Automated analytics and reporting
04Location-based marketing campaigns
05Unstructured Supplementary Service Data (USSD)
06Field sales and service solutions
07True digital convergence
08Active grid management
09Email marketing
10Custom campaign creation
11CRM management
12Video SMS solutions
13Unique ad creation services
14Inbound and outbound calls (IBD/OBD)

Why CorporateKing

Digimate Benefits

Digimate solutions enable you to build strong customer relationships by bridging the gap between creating a perfect digital experience and your capability to deliver. Digimate provides a wide selection of products to engage with all your target audiences and meet your digital engagement goals. Our telecom experts consult you to understand your requirements to recommend the right set of products.

Wish to fortify your customer engagement, relationship and management? Here’s how Digimate solutions can help you:

01Omnichannel engagement platform
02Powerful SLA integration
03Increased customer interaction
04Real-time data analysis
05Unified portal with GUI
06Increased business benefits
07Lead generating ads
08Efficient workforce management
09Custom announcement creation
10Eliminates fraud risks
11Powered by automated intelligence
1224x7 expert support